Privacy Policy for VetsTown
Effective Date: May 25, 2026
At VetsTown (accessible from vetstown.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by VetsTown and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
We only collect personal information that you voluntarily provide to us when you interact with our website. This may include:
Contact Information: Name, email address, phone number, and mailing address when you fill out a “Contact Us” or “Meet Our Team” inquiry form.
Donation Information: When you make a financial contribution through our donation pages, we collect information necessary to process your transaction.
🔒 Note on Financial Data: All financial transactions are processed securely through trusted, encrypted third-party payment gateways (such as Stripe or PayPal). VetsTown does not store your credit card or financial account numbers on our servers.
2. How We Use Your Information
We use the information we collect in various ways to support our mission, including to:
Provide, operate, and maintain our website.
Process your donations, issue tax-deductible receipts, and send donor acknowledgments.
Respond to your comments, questions, and provide customer support.
Send you updates, newsletters, and informational materials regarding VetsTown housing projects and events (you can opt-out at any time).
Monitor website traffic and usage trends to improve user experience.
Prevent fraudulent transactions and protect the security of our site.
3. Log Files and Analytics
VetsTown follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
4. Cookies and Web Beacons
Like any other website, vetstown.com uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or processing donations, so long as those parties agree to keep this information confidential.
We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict or object to processing: You have the right to object to or restrict our processing of your personal data, under certain conditions.
If you would like to exercise any of these rights, please contact us.
7. Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
VetsTown does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.
9. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us via the contact details provided on vetstown.com.